This our last entry for CSR Wednesday before we break for summer.
In the past have met companies & service providers alike that simply cared about sales
and not service. It is a well known fact that I’m honest about
how until a few years ago I wasn’t sales savvy. However I do know customer service.
With a Sea Of Competition, many companies particularly large corporations even banks
are realizing they have to up the service game to keep up. When WalMart first opened in
Canada they were the first to have a greeter to welcome shoppers into the store.
Many banks are also now increasing their customer service.
They hold appreciation days, are open longer or on weekends.
We can always improve our customer service in our businesses.
Listen for more.