Monthly Archives: January 2017

Regular Business Hours return

Just over three weeks since the holiday season ended & this week regular business hours will return to normal for all businesses.

Had to make a few personal customer service calls & the lines were busy which meant long hold times.

Some places offer priority call support which saves agony of sitting on hold forever.

During and after holiday times is stressful for customer service as first they deal with the mad pre-rush, then after holiday sales, inventory & returns.

Takes two weeks from the start of January for things to settle & another full week before things return to regular business hours tasks.

For non retail or online marketplaces things can be quite slow. This is industry dependent but this week everything will return to usual.

Having spent much of November with our usual yearly hiatus & then the holiday season with life commitments; we’re ready to get back into things.

Our plan here at VYA Online is to go back to business networking in a week from today.

Regular Business Networking and VolNetworking is on our list to take us into February and beyond.

Looking forward to putting our Business God lessons into overdrive!

We will also be getting ready for our company work anniversary is also in thirty-two days.

How will we celebrate?

The usual way with our MemeOlogy

What else would you expect from Geeks?

 

Customer Service Holiday Hours

During and right after public holidays; customer service operates on holiday hours.
Customer Service Holiday Hours can sometimes be extended or in some cases shortened so staff can be with their families.

For any essential service; they are a 24hr operation. That’s police, fire and ambulance emergency response teams & dispatch centres.

Coming back from any type of public holiday break doesn’t compare to winter customer service contact from December to just after New Years.

It is a very stressful time for customer service in person as well as phone/internet.

Please keep in mind it’s a stressful time after the holiday as well.

There may be long waits.

For this reason, many stores don’t accept returns until early January.

If going to make any purchases; go early in the day if possible & avoid the rush of customers. This is especially if you’re an impatient or timely person; avoid future aggravation.

Should going to buy be a must; please give yourself extra time to get there safely, to get through the customer lineups and also extra travel time to return home safely.

For online or telephone customer service; their waits can be upto 30 minutes at times.
If not urgent need & you can avoid it until after the first ten days of January; then please do.

You’ll be thankful for saving yourself and the customer service reps from stress of the post holiday season.

Happy 2017!

Subscribe To Our Newsletter
Subscribe to our email newsletter
Thanks for signing up. You must confirm your email address before we can send you. Please check your email and follow the instructions.
We respect your privacy. Your information is safe and will never be shared.
This is a special one time offer!
×
×
WordPress Popup